Cazoo Sell My Car

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Cazoo's app was downloaded 412,527 times in the second quarter of 2026, more than any other car marketplace app in Britain and ahead of Auto Trader on 401,989, according to Sensor Tower figures reported that July. Downloads were up 80% year on year, and selling is now part of what the app does: Chief Product Officer Thomas Orthgiess lists a Sell My Car tool among the features added during 2026.

On the website the offer is a free valuation keyed off your registration, held open for seven days while you decide. Hand the car over at a drop-off point and there is nothing to pay; ask for it to be collected from your door and £99 comes off the price. Payment is promised on the day you hand the keys across.

One thing to establish before you start. The sell terms linked from that page are published in the name of Cazoo Ltd, company number 11624245, of 40 Churchway, London NW1 1LW. Companies House records that company as CL 1 REALISATIONS LTD, in administration since 29 May 2024 with Teneo Financial Advisory appointed, its administration extended again on 22 May 2026. The brand and the website are run by a different company, Motors.co.uk Limited (05975777). Ask which of the two is buying your car before you hand over the V5C. Figures on this page were checked on 15 September 2026.

Two companies have worn this name, and only one of them is trading

The business that built Cazoo into a household name bought cars outright and resold them. It was incorporated on 15 October 2018 as Cazoo Ltd, company number 11624245, and registered under SIC code 45112 — sale of used cars and light motor vehicles. Administrators were appointed on 29 May 2024, the registered office moved to Teneo's Birmingham office at 20 Colmore Circus Queensway, and on 8 July 2024 the company was renamed CL 1 REALISATIONS LTD so the trading name could be sold on. Its last filed accounts cover the year to 31 December 2023. Administrators' progress reports have been filed every six months since, the most recent on 30 June 2026.

The company behind the website you visit today is Motors.co.uk Limited, number 05975777, incorporated on 23 October 2006 and registered at 27 Old Gloucester Street, London WC1N 3AX. Its filed accounts run to 31 December 2025 and its SIC code is 62090 — information technology services, not car sales. That distinction is the whole business model: the relaunched site, which went live on 2 April 2025 with more than 200,000 listings from over 5,000 dealers, carries other people's stock rather than its own.

The dealer briefing issued for that relaunch puts it in one line: "the new Cazoo is not a retailer — it's a marketplace." Nothing in the relaunch announcement mentioned buying cars from the public. A seller reading the sell page in September 2026 is therefore looking at a journey written for the first company and hosted by the second.

Traces of the old operation are still on the live page

Three details date the sell journey rather precisely. The free hand-over option is described as dropping the car at "your nearest Customer Centre" — the staffed sites the pre-administration retailer ran, and which went with it. The page invites you to "browse our wide range of high-quality new and used Cazoo cars", stock the current business does not own. And the help articles that used to answer questions about handing a car over sat on support.cazoo.co.uk, a subdomain that no longer resolves at all: there is no DNS record for it, so every link pointing there is dead.

None of that proves the valuation form is broken. The app genuinely gained a Sell My Car feature during 2026, and a marketplace with thousands of dealers on it has an obvious way to turn a seller into a lead. What it does mean is that the written terms a seller is asked to accept, and the process described around them, have not been brought forward to the company now running the site. That is worth two minutes on the phone before you drive anywhere.

I could not verify, without submitting a real registration and a real address, which entity makes the offer today or completes the purchase. Treat that as unconfirmed rather than settled, and get the answer in writing.

What the published terms actually promise about money

The sell terms are more precise than the sales page, and in two places less generous.

The offer window. "Each Online Valuation is valid for 7 days after the date of issue and will expire at 23:59 on the 7th day." Seven clear days is longer than the four webuyanycar holds a valuation for, and it is the single best feature of the proposition.

When the money arrives. The sales page says payment is made on handover day. The terms say payment "will be made via bank transfer and will usually be processed within 2 hours, but we do not guarantee that payment will be processed on the same day as Pickup or Drop Off." Both statements can be true at once, but only one of them is a promise, and it is not the one printed in large type.

Whether the price holds. The sales page says there are no hidden fees and that the offer will not be chipped away. The terms reserve the opposite right in plain words: "We are not required to buy the Car from you, and any adjustment we make to the Online Valuation following inspection, is solely at our discretion." Every buyer of used cars inspects before paying and most adjust; the point is that the marketing and the contract describe different things, and the contract is the one that governs.

Two charges that only appear in the terms. There is a £49 fee "for any Pickup cancelled or rearranged by you with less than 24 hours' notice", and £20 for each fine the buyer has to process on your behalf after the handover. Neither figure is on the sales page.

The list of cars it will not take is long

The published criteria rule out a large slice of the cars people most want rid of. To qualify, the car must be under 15 years old, have covered fewer than 150,000 miles, hold at least two weeks of valid MOT at the point of booking, and you must have been the registered keeper for at least three months. You need the V5C, photo identification, evidence of service history and the keys, plus proof of address if you are dropping the car off.

Turned away outright: cars with outstanding finance, insurance write-offs, imports, vehicles with major accident damage or mechanical faults, modified cars, ex-rental cars, cars on illegal tyres, and anything that is a van, a motorbike or a truck.

Outstanding finance is the exclusion that matters most, because a large share of cars on British driveways carry it. Motorway accepts cars on hire purchase and PCP agreements and asks the seller for a settlement letter showing the payoff figure. webuyanycar publishes an even wider list — it buys cars with outstanding finance, with private plates, with damage, with under six months of MOT, on SORN, non-runners and imports, asking only that a car without a valid MOT is transported to the branch. Against either of those, Cazoo's criteria read like a retailer's stock-buying rules rather than a marketplace's, which is consistent with where they came from.

What the same handover costs at the two obvious alternatives

Selling a car to a trade buyer is rarely free, and the charges are structured differently enough to be worth a minute's arithmetic on your own car.

Motorway runs a daily auction across a network it describes as "8,000+ verified car dealers — that's two thirds of the UK market", and charges the seller on a sliding scale once a sale completes: nothing up to £1,000, £29.99 from £1,000 to £4,999, £49.99 from £5,000 to £9,999, £79.99 from £10,000 to £19,999 and £99.99 above £20,000. The winning dealer collects. Motorway says 83% of payments are made on the day of handover.

webuyanycar charges nothing if you are content to wait: payment lands by bank transfer within four working days of the sale. Next working day costs £24.75 and same day costs £29.75, with neither charged where the offer is below £500. Its valuation is secured for four days.

Cazoo's £99 pickup is therefore the most expensive collection charge of the three on a mid-priced car, and free only if you drive the car to the buyer yourself — which is the same deal webuyanycar offers at its branches. On a £17,000 car, the gap between a free Motorway sale and a £99 Cazoo pickup is real money for the same afternoon's work.

What your car is worth before anyone makes an offer

Two published datasets are worth knowing before you accept any instant figure, because they tell you whether an offer is close to the market or a long way under it.

The SMMT counted 7,807,872 used car transactions in the UK during 2025, up 2.2% on the year and a third consecutive year of growth. Petrol accounted for 56.7% of those sales and diesel 33.1%; battery electric cars reached a record 3.5% share on 274,815 units, up 45.7%. Black, grey and white made up 55.4% of everything sold, and superminis alone were 32.1% of transactions.

Auto Trader's retail price index for April 2026, published on 8 May, put the average used car retail price at £17,397, flat year on year but up 1.8% on the month — the strongest monthly rise since November 2021. The average car took 27 days to sell. Petrol cars averaged £14,988 and diesels £14,597, while electric cars averaged £23,555 and shifted in 28 days on demand up 59% year on year. Older cars did best of all: 10 to 15-year-old cars gained 8.4% year on year.

A trade buyer will not pay retail — it has to recondition, warrant and resell the car, and the margin comes out of your price. But the retail figure for your model is the number that tells you whether an instant offer is a fair trade discount or a poor one, and it is free to look up.

The paperwork is yours whoever buys the car

Selling to a trader does not move the registration duties off the seller. You must tell DVLA the vehicle has changed hands and give the buyer's full name and address; the buyer keeps the green new keeper slip from the log book. Once DVLA has the notification, the vehicle tax is cancelled and any full months remaining are refunded, with a direct debit stopped at the same time. If a car is being exported rather than resold here, the permanent export section goes to DVLA at Swansea SA99 1BD and the refund typically takes four to six weeks.

Do not leave it to the buyer to notify DVLA on your behalf. Until the change is recorded you remain the registered keeper for enforcement purposes, which is exactly the window in which parking charges and speeding notices arrive at your address. The £20-per-fine processing charge in Cazoo's terms is a reminder that the buyer expects that to happen often enough to price for it.

Keep a copy of everything you sign, note the date and time of the handover, and photograph the odometer and the car before it leaves you. On a sale where the contracting party is unclear, that record is the only thing you will have.

Figures were taken from each provider's own published terms on 15 September 2026. Variable rates can change at any time — confirm the current rate with the provider before applying.