Google Store Smart Home: Nest Prices and the Date the Updates Stop

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Google Store sells the Nest range direct at £89.99 for a Nest Cam Indoor (wired, 3rd gen) or a Nest Hub (2nd gen), £119.99 for the Nest Cam Outdoor (wired, 2nd gen), £179.99 for the battery camera or the battery doorbell, £219 for the Nest Learning Thermostat and £269.99 for the floodlight camera, with free next-day delivery on every order and no minimum spend. Prices read on 14 November 2026.

It also does something almost no shop does: it publishes a table giving the security-update end date for every connected-home device it has ever sold, model by model, going back to the first Chromecast. A buyer can look up the £189.99 Nest Wifi Pro and find 27 October 2027 against it. That table is the most useful page on the whole site and it is three clicks away from the thing it describes.

Two things to know before you order. The seller is Google Commerce Limited of Gordon House, Barrow Street, Dublin 4, trading through a UK establishment at 1 St Giles High Street, London WC2H 8AG — so a return, a refund or a guarantee claim is an Irish company's business, under English law. And Nest Aware no longer exists: Google renamed it Google Home Premium, moved every Nest Aware subscriber onto the Standard plan and every Nest Aware Plus subscriber onto Advanced, and now charges £8 a month or £16 a month for the two tiers.

What the Nest shelf costs, and what the money buys

Ten devices in the connected-home range carried a readable price on 14 November 2026, and an eleventh, the Nest Hub Max, is listed without one. Cameras start at £89.99 for the Nest Cam Indoor (wired, 3rd gen) and run through £119.99 for the Nest Cam Outdoor (wired, 2nd gen), £179.99 for the Nest Cam (battery) and £269.99 for the Nest Cam with floodlight (wired). The Nest Doorbell (battery) is £179.99. Displays and speakers: Nest Hub (2nd gen) £89.99, Google Home Speaker £99.99. Infrastructure: Nest Wifi Pro from £189.99, Google TV Streamer (4K) £149, Nest Learning Thermostat £219.

The specifications are published in full and they are specific in a way a retailer's listing never is. The battery doorbell records 960 × 1280 at up to 30 frames a second across a 145° diagonal field of view, carries a 6 Ah, 3.65 V lithium-ion cell, weighs 206 g, measures 160 mm by 46 mm by 24.1 mm, works from −20°C to 40°C and needs a broadband line with “at least 2 Mbps upload speed (DSL may not qualify)”. In the box are the doorbell, a base plate, a release tool, two wall anchors and screws, a wire connector, a 20° wedge, spacers and a one-metre charging cable.

Delivery is the part most shops charge for. Google Store puts “free next day delivery on all orders” on every product page with no spend threshold, so the £89.99 camera arrives at £89.99. New customers are offered a £10 coupon against a later order for signing up, and the store runs a price match that refunds the difference if a selected retailer is cheaper. Credit is Google's own: 0% over 36 months on anything over £149, three instalments or payment within 30 days on anything over £49, which on the £179.99 camera is printed as £7.50 a month over 24 months — £180.00 in total, a penny more than the cash price over two years.

The clock starts in California

Every Nest device sold in Britain carries a promise of “at least 5 years” of automatic security updates. The wording of that promise is the thing worth reading twice. Google's own support page measures the five years “from the date we start selling them on the US Google Store”, and the per-model table heading says it in arithmetic: Release date + 5 year minimum. The UK statement of compliance uses the same formula — “at least five years from when the device first became available on the Google Store in the US”.

So the clock is not set by the British launch, and it is certainly not set by the day the box is opened. A device that reached the United States a year before it reached Britain arrives here with four years left on a five-year promise, and nothing on the UK product page says so. Google publishes the dates rather than the lengths, which is the honest way round — but the dates are printed American-style, month first, so 10/1/2030 against the Nest Cam Outdoor (wired, 2nd gen) is 1 October 2030 and not 10 January.

Read in date order, the range splits cleanly. The devices with years in hand are the Google Home Speaker (25 June 2031), the Nest Cam Indoor (wired, 3rd gen), the Nest Cam Outdoor (wired, 2nd gen) and the Nest Doorbell (wired, 3rd gen) (all 1 October 2030), the Google TV Streamer (4K) (24 September 2029) and the Nest Learning Thermostat 4th generation (20 August 2029). Then there is a cliff. Nest Wifi Pro stops on 27 October 2027, which from 14 November 2026 is 347 days — under a year of guaranteed updates on a £189.99 router whose own sales page promises “automatic security updates to help keep you safe” and gives no end date at all.

Four things on sale today are past the date Google set for them

Line those ten priced tiles up against the shop's own table and four of them have already passed the end of their published minimum. The Nest Hub (2nd gen), on sale at £89.99 with a Buy button, ran out on 30 March 2026 — 229 days ago. The Nest Cam (battery) at £179.99, the Nest Doorbell (battery) at £179.99 and the Nest Cam with floodlight at £269.99 all ran out on 24 August 2026, 82 days ago. The Nest Hub Max is listed with an “Add to basket” button under model code GA00426 and its date was 9 September 2024, two years and two months back; its price could not be read and is not quoted here.

That is not the same as saying the updates have stopped, and Google says so plainly in the same table. Alongside each date sits a column headed Currently receiving critical security updates, and every one of those five devices reads “Yes”. The only product in the whole list marked “No” is the first-generation Chromecast, whose date was 31 July 2018. The five-year figure is a floor rather than a ceiling, the page calls the dates minimums, and on this evidence Google is going well past them.

What has run out is the promise, not the patches. A buyer paying £269.99 for the floodlight camera today is buying a device Google is still updating as a matter of goodwill, with no published commitment to carry on and no date to hold it to — and Google's support page never says what happens once the minimum ends. The fair criticism is not that the shop is selling something unsafe. It is that the shop is not telling anyone which side of the line the thing in the basket falls on.

The duty that was written for a shop exactly like this one

The Product Security and Telecommunications Infrastructure Act 2022 and the regulations under it, in force since 29 April 2024, set no minimum support length. They set a duty to publish one, in plain language, free, without being asked. Schedule 1 goes further for a manufacturer that invites people to buy on its own website: the support information has to sit with, or carry equal prominence to, the price. Google Store is the manufacturer's own website. It is the case the drafting had in mind.

None of the ten priced connected-home product pages read on 14 November 2026 carried a support date, and nor did the Nest Hub Max listing. The Nest Cam (battery) page talks about encrypted video and two-step verification; the Nest Wifi Pro page promises automatic updates with no horizon; the Google Home Speaker page offers a 30-day subscription trial and a return policy. The number is real, it is published, and it is on a different site — support.google.com rather than store.google.com — which a shopper reaches only by knowing it exists.

The paperwork has the same gap. Google's UK statement of compliance for the Nest range is dated 8 April 2024, declares conformity as of 29 April 2024 and is signed by Louise Bohmann, Director & PA Compliance Lead, for Google LLC of 1600 Amphitheatre Parkway, Mountain View. It sorts products into four groups at 7 years (Pixel 8), 5 years (the Nest cameras, doorbells, hubs, speakers, thermostats, the smoke alarm, the lock, Google Wifi, Nest Wifi Pro and Chromecast with Google TV), 3 years (Pixel Watch) and 2 years after last sale (Fitbit). Nothing in it is newer than 2023 hardware. Google has issued a fresh single-product statement for each new phone since — Pixel 9, 9a, 10 Pro XL, 10 Pro Fold, 11 Pro and 11 Pro XL all have their own — but no equivalent could be found for the Google Home Speaker, the Nest Cam Indoor (wired, 3rd gen) or the Nest Doorbell (wired, 3rd gen). Their safety guide says only that “Google LLC declares that this product complies with the Product Security and Telecommunications Act (PSTI)” and states no period.

Whether that leaves anything undone is not a question this page can answer, and the regulator is not helping. The Office for Product Safety and Standards publishes an enforcement page for these regulations, last updated 8 August 2025, listing compliance notices, stop notices, recall notices, monetary penalties, forfeiture applications and court orders. It names no company and no case. The page does commit that “OPSS publishes details of any Compliance Notice that we serve, in line with our Enforcement Policy”, so the silence is the regulator's own and it is the closest thing to a verdict available.

Three free hours, or £160 a year

A Nest camera out of the box keeps 3 hours of event video. Everything past that is a subscription. Google Home Premium Standard is £8 a month or £80 a year and buys 30 days of event history, package and smoke-alarm alerts, and Gemini for Home with Gemini Live on speakers and displays. Advanced is £16 a month or £160 a year and adds 60 days of event history, 10 days of continuous 24/7 recording on wired cameras and doorbells, video history search, event descriptions and daily summaries. Buyers of a speaker get 30 days free, an offer the page says runs until 31/12/2028; buyers of the outdoor camera get one month.

Do the arithmetic the shop does not. 30 days of history is 720 hours against the 3 you get free, so the £80 plan multiplies the included allowance by 240. Paying monthly costs £96 a year on Standard and £192 on Advanced, against £80 and £160 annually — £16 and £32 more, 16.7% in both cases, and the page's own “Save £32” on Advanced is right. Its “Save £20” on Standard is not: at £8 a month the saving is £16, and the same page says £16 two screens earlier.

Set the plan against the hardware and the proportions are striking. On the £99.99 Google Home Speaker, a year of Advanced at £160 is 160% of the speaker. On the £179.99 Nest Cam (battery) it is 88.9%. Over the Nest Wifi Pro's remaining 347 days of guaranteed updates, a household on Advanced would spend about £152 on the subscription alone. Continuous recording also needs mains power, which Google states on the camera page: “24/7 continuous video history requires a Google Home Premium subscription and that your camera be wired for continuous power” — so a battery camera owner cannot buy the headline Advanced feature at any price.

Two years of guarantee, and a page that offers one

The warranty is better than the sales pages let on. The printed Safety, Warranty and Regulatory Guide that ships with the Nest Doorbell, document G953-00933-01 REV C, carries a section headed “Google Consumer Hardware Limited Warranty – UK, EEA, and Switzerland” giving “two years from the date of original purchase by you anywhere in the UK, EEA or Switzerland”. The doorbell's own technical specification page says the same thing in four words: “2-year limited warranty”, and “Nest Pro: 3-year limited warranty” for the trade edition. It is given by Google LLC, it covers hardware and not software, it excludes accidental damage, wear, water, extreme temperatures and anything taken apart, and the remedy is repair, replacement or refund at Google's choice.

It also says the right thing about your legal position: the guarantee's benefits “are in addition to, and not instead of, your statutory rights”. In England and Wales a claim for faulty goods can be brought for up to six years, which outlasts the guarantee by four and in several cases outlasts the security-update minimum as well.

The awkward part is the tool Google points you at. The Hardware Warranty Center troubleshooter at support.google.com is the destination for “warranty details for your country of purchase”, and the only labelled period it offers reads “Google Consumer Hardware Limited Warranty (1 year)”. It is a country-selector tool rather than a flat document, so this needs confirming against a UK selection rather than taken as a contradiction — but a buyer who lands there and reads one year, when the box and the specification sheet both say two, has been given the worse of Google's two answers.

Fifteen days, and a sentence that forgot Brexit

Returns are tight. Google Store's return policy allows “within 15 calendar days after the day you receive them” for most items and 30 calendar days for thermostats. Refunds go to the original payment method within 14 days of the device arriving back, reduced by delivery-related costs, and the return itself has to be completed within 14 days of starting it. Merchandise goods have to be unused.

Fifteen days is one day more than the law requires, and the law is the reason it is fifteen. The sales terms spell the right out: “The withdrawal period will expire 14 days after the day on which you acquire…”, and on postage, “Unless we expressly state otherwise, Google will bear the direct cost of returning the Device”. Those two documents do not quite agree — the terms put return postage on Google, the return policy deducts delivery-related costs from the refund — and a shopper reading only one of them will guess wrong about who pays.

There is also a small post-Brexit oversight worth noting, because it is the kind of thing that tells you how recently a page was read. The return policy's reassurance is that “nothing here affects the statutory 14-day withdrawal right for consumers based in the EU”. A British buyer is no longer in the EU; the equivalent right sits in UK regulations, and the sales terms do carry it for UK residents under English law. The sales terms themselves show an effective date of 15 March 2022, which is four and a half years old. The same staleness shows on the doorbell specification page, which still tells shoppers they “can upgrade to 30 days of event video history with a Nest Aware subscription” — a product Google itself has replaced.

What Google has already switched off

The support table is a record of endings as well as promises, and the brand has form. Nest Secure, the alarm system, has a published date of 30 November 2022, and Google's own support notice records what followed: the cellular backup service cancelled “by May 20, 2024”, the system no longer connecting to cloud services or appearing in the Google Home app, no status checks, no remote control, no alarm notifications, and owners whose Nest Guard was bridging a Nest x Yale Lock told they “must replace your Nest Guard with a Nest Connect”, offered free to those eligible.

Nest Protect, the smoke and carbon monoxide alarm, is also finished as a product. Google's own announcement says it is “ending new production of Nest Protect”, that stock “will continue to be sold while supplies last”, that existing units keep working “through their expiration dates” with software and security updates continuing, and that the next generation of alarms will come from a partnership with First Alert. No discount or trade-in is offered to owners. Nest Protect's own date in the table is 15 June 2020.

Further down the list the dates get old quickly: Nest x Yale lock and Nest Hello both 31 March 2023, Google Home Max 11 December 2022, Nest Thermostat E 31 August 2022, Nest Cam IQ indoor and outdoor 28 June 2022, Google Wifi 5 December 2021, the original Google Home 4 November 2021, Nest Cam Indoor and Nest Protect both 15 June 2020. Thirty-nine devices are listed in all. Set that against Which?'s work on how long people expect appliances to last — published 13 January 2023 from a survey of 1,051 members in October 2022, covering 119 brands across 20 categories, with estimated lifetimes of 13 years for a dishwasher and nearly 7 years for a television, and only 49% of brands giving clear support information at all — and a five-year software promise on a mains-wired doorbell starts to look like the short end of the deal.

The money behind the shelf

Nest is a small part of a line that is itself a small part of Alphabet. The company's quarterly filing for the three months to 30 September 2026 reports $14,290m of revenue under “Google subscriptions, platforms, and devices”, against $12,870m in the same quarter of 2025 — growth of 11.0%. That line sits inside Google Services at $96,302m for the quarter, so devices, consumer subscriptions, platforms and everything else of that kind together make up 14.8% of it. The filing's own description of the hardware inside that figure is “consumer devices, which primarily include sales of the Pixel family of devices”, which places the smart home somewhere below a rounding error in Alphabet's accounts.

That matters for the thing a buyer is actually betting on, which is whether the maker stays interested. It cuts both ways. A business with Alphabet's revenue can afford to patch a £89.99 display for a decade; a business that earns almost nothing from that display has little commercial reason to. The Nest Learning Thermostat is the case for the optimistic reading — Google's product page says that “since 2011, we estimate that it's saved over 39 billion kWh of energy in millions of homes worldwide”, a fifteen-year-old product line still being sold at £219 with a support date in 2029.

Figures were taken from each provider's own published terms on 14 November 2026. Variable rates can change at any time — confirm the current rate with the provider before applying.